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Follow the links below to find material targeted to the unit's elements, performance criteria, required skills and knowledge

Elements and Performance Criteria

1. Determine trustee requirements
   • Establish communication and documentation requirements of trustees
   • Determine support requirements of trustees
   • Establish legislative and regulatory requirements in trustee liaisons
   • Implement operational procedure for working with trustees
2. Provide support to trustees
   • Provide support to trustees in a range of areas
   • Update trustees on progress in relevant areas
   • Provide trustees with required information to implement trustee responsibilities
   • Resolve fund issues within limits of own responsibility
   • Manage according to organisational procedures
3. Make recommendations to trustees
   • Report on performance regarding standards achieved
   • Document recommendations clearly and logically
   • Provide trustees with recommendations for decisions on outsourced services and fund personnel, where appropriate
4. Implement trustee decisions
   • Clearly define trustee decisions and identify implications
   • Communicate trustee decisions to appropriate personnel
   • Initiate, supervise and monitor implementation of trustee decisions
   • Provide confirmation of implementation to trustees

Performance Evidence

Evidence of the ability to:

determine trustee requirements and provide support to trustees

make recommendations to trustees and implement their decisions

monitor specialist services and make recommendations for improvement to fund service and performance.

Note: If a specific volume or frequency is not stated, then evidence must be provided at least once.

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Knowledge Evidence

To complete the unit requirements safely and effectively, the individual must:

identify the communication and documentation requirements of trustees

outline documentation management requirements

explain the key compliance and reporting requirements of legislation and regulation relating to:

superannuation

taxation

corporations

compare and contrast industry products and services

outline key features of organisational procedures for:

ensuring compliance

managing specialist services

performance management

explain risk management strategies

discuss the role and responsibilities of trustees

identify and outline timeframe requirements for compliance reports for specialist services.

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